eBike Maintenance Overview

Peter Attisha

Jun 17, 2021

1707

eBikes should be maintained on a regular basis to ensure a worry-free riding experience. Just as with automobiles, eBikes require regular maintenance to ensure that small issues do not progress into bigger issues that leave you stranded out on the road, or potentially endangered. Below is a list of care basics and a service intervals table. While many of these tasks can be accomplished by the consumer, it is recommended that certain advanced tasks be completed by a certified bike mechanic.

BIKE CARE BASICS & BEST PRACTICES

NEVER use a directed/pressurized water or fluid source when washing your eBike. Only use a wet towel and mild cleaner such as Simple Green. Avoid getting cleaner near you hubs and bottom bracket(insert photo)
NEVER use classic WD-40 on your eBike. It is an extremely short duration lubricant (too short for bikes). It also contains aggressive solvents (petroleum distillates) that can harm silicone and rubber parts as well as paint finishes. The WD-40 company currently makes a bike specific product which is far more optimal.
GEN3 Electric Bikes are not waterproof and should not be submerged in water as this may damage the electrical system. Be sure to store your bike under shelter and avoid leaving it out in the rain. If wet from rain, wipe down to dry. Please note - water damage and corrosion are not covered under warranty.
Always re-lubricate immediately after cleaning.
Clean and lubricate all moving parts regularly according to the Service Interval table below.
Note: If you live and ride in coastal areas, your bike will be exposed to the corrosive effects of salt. This will require you to wipe down your bike more frequently and treat all unpainted and moving parts with anti-rust treatment.
Always store your bike in a clean dry place to avoid rust and damage to battery.
Keep batteries fully charged when between uses of as much as two weeks apart. See the Battery Storage section on Page 18 for additional information on storing your battery when longer than two weeks between use.
If you have the “The Groove” model GEN3 Electric Bike, please ensure the frame latch and handlebar latch are locked in place before riding.
Ensure your bike tires are always inflated to a pressure within the recommended range printed on the tire sidewalls. It is recommended to use a bike pump with built-in air pressure gauge to ensure that your tire always has the desired and correct tire pressure.
Before each ride ensure all electrical wire connections are secure.
Your bike will need to be serviced at regular intervals and after the initial wear-in period – please see our Recommended Ongoing Service schedule section below.

TIMING	INSPECT THE FOLLOWING	SERVICE	REPLACE
Weekly 100-200 miles / 160-321 km	Clean and lubricate chain. Inspect frame and welds. Inspect and test brake pads. Inspect tire pressure. Inspect bike is shifting properly. Inspect drivetrain for proper alignment and function (including the chain, freewheel, chainring, and derailleur). Inspect operating lights(front/rear)	Clean the bike and remove any dirt, dust, or excessive oil from all parts using a damp cloth and mild solvent-less cleaner. Inflate tires to within stated range printed on sidewall of tire. Lubricate chain. Lubricate the fork seals on suspensions forks. Look for any scaring or unusual wear on the fork stanchion tubes. (use specifically formulated silicone grease such as SlickHoney) Turn barrel adjuster(s) to tighten derailleur/brake cables if needed.	Replace any components confirmed to be worn or damaged.
Monthly 250-750 miles / 402-1207 km	Inspect chain stretch using a chain measuring tool (not included). Inspect fasteners for proper torque. Inspect brake pad alignment, brake cable tension. Inspect brake and shifter cables for corrosion or fraying. Tighten any attached accessories ( i.e. fenders, racks, reflectors) that may interfere with spokes or the drivetrain.	Clean and lubricate drivetrain. Clean brake and shift cables. Lubricate fork, brakes and cables. If product is a folding bike, lubricate the folding mechanisms. Check crankset & pedal torque. True and tension wheels if any loose spokes are discovered. Drain and recharge the battery fully.	Replace brake and shift cables if necessary.
Every 3 - 6 Months 750-1250 miles / 1207-2011 km	Inspect tire wear. Inspect drivetrain (chain, chainring, freewheel, and derailleur). Inspect all cables and housings. Inspect hub bearing and lower bottom bracket. Inspect condition of frame and welds for damage. Check the battery to ensure there is no damage to the battery housing or connectors. Inspect rims and check spoke tension. Inspect wheel trueness. Lubricate the Spoke/Spoke Nipple/Rim interface, making sure to wipe off excess lubricant.	Standard tune-up by certified, reputable bike mechanic is recommended. Grease bottom bracket.	Replace brake pads if necessary. Replace tires if worn. Replace cables and housings if necessary.
Annually (Regardless of distance)	Have electric bike serviced by a certified bike mechanic.	Standard tune-up by certified, reputable bike mechanic is recommended. Grease bottom bracket.	Replace brake pads. Replace brake cables. Replace tires if worn.

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