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PLEASE NOTE:
As of October 28th, Gen 3 Mobility, LLC has ceased operations and is no longer offering customer support.

During our brief existence we were fortunate to service many incredible customers, build some amazing products and have fun doing it.

We thank you for your support.
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Shifting Your Gears
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Shifting gears on your Gen3 ebike is a breeze.

The Groove, Stride, and Outcross feature a 1 x 7 speed drivetrain which means you have 7 gears and they are all in the back. Therefore your only shifter will be on the right side of your handlebars.

  • Pedal to shift. You must be pedaling when you shift.
  • The shifter has a gear indicator identifying what gear you are in.
  • A higher number represents a higher gear (harder)
  • A lower gear represents a lower gear (easier)
  • Push the upper button/trigger to shift up into a higher gear.
  • Push the lower trigger to shift down into a lower gear.

The Flex features a 3 x 7 speed drivetrain equaling 21 gears. In addition to the right shifter for the rear derailleur the Flex features a front derailleur controlled by the left shifter.

  • Avoid shifting the front gears when climbing a hill or applying a large amount of force to the pedals.
  • Push the upper button/trigger to shift down into a lower gear.
  • Push the lower trigger to shift up into a higher gear.
  • Avoid cross chaining. Cross chaining is have your chain run from small gear to small gear or big gear to big gear.
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