As of October 28th, Gen 3 Mobility, LLC has ceased operations and is no longer offering customer support.
During our brief existence we were fortunate to service many incredible customers, build some amazing products and have fun doing it.
We thank you for your support.
Shifting Your Gears
Shifting gears on your Gen3 ebike is a breeze. **The Groove, Stride, and Outcross** feature a 1 x 7 speed drivetrain which means you have 7 gears and they are all in the back. Therefore your only shifter will be on the right side of your handlebars. * Pedal to shift. You must be pedaling when you shift. * The sh…
Replacing a Shift Cable or Housing on your eBike
There are a multiple reasons to change the shift cable on your eBike. First we will look at reasons why you can be having shifting issues, and then we will get into the repair/replacement process. This repair is made much easier with a bike stand, putting a bike upside-down to do repairs can scratch and damage compo…
Adjusting the shifting mechanisms of your eBike
**Tools needed:** * 9mm wrench or Torque wrench with 9mm socket * #2 Phillips head screwdriver Optional: * Bike repair stand * Replacement derailleur hanger * 5mm Allen/Hex wrench (for hanger replacement) * 19mm wrench (for wheel axle nuts during hanger replacement) * Shift cable (if cable is frayed u…
